Access your information at any time, on all your devices:
- Access your basket
- Manage your address book
- Request the return or exchange of an order
- Access your order history and download the associated invoices
- Manage your subscription to the newsletter

Click on “Account” at the top right of the page Schiaparelli.com, then on “Forgotten password?”. After having entered the email address associated with your account, an email will be sent to you enabling you to reset your password.

Simply log in to your account to be able to: - change the email address associated with your account and/or your password - edit or delete the addresses saved - manage your subscriptions to our newsletter and your consents To delete your Schiaparelli.com account, please contact Customer Services by telephone or by email via the “Contact us” link.

The Schiaparelli newsletter enables you to be easily informed of our latest news: events, fashion shows, exhibitions and new products. We undertake to keep the frequency of emails down, and not to communicate your email address to third parties.

You can subscribe to the newsletter on the website Schiaparelli.com by entering your email address in the field provided for this purpose at the bottom of the page. If you have a Schiaparelli.com account, you can manage your subscription to the newsletter within your customer account.

You can unsubscribe directly:
- By managing your subscriptions to the newsletter in your Schiaparelli.com account
- By clicking on the unsubscribe link at the bottom of our emails
- By sending us an unsubscribe request by email via the “Contact us” link