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Frequent Asked Questions
Size guide

Schiaparelli34/XS36/S38/M40/L42/XL44
US24681012
UK6810121416
SchiaparelliUSUK
34/XS26
36/S48
38/M610
40/L812
42/XL1014
441216
Schiaparelli343638404244
Shoulder width383940414242.5
Bust8286909498102
Waist646872768084
Hips909498102106110
SchiaparelliShoulder widthBustWaistHips
3438826490
3639866894
3840907298
40419476102
42429880106
4442510284110
Schiaparelli36373839404142
FR36373839404142
IT35363738394041
US6789101112
UK3456789
SchiaparelliFRITUSUK
36363563
37373674
38383785
39393896
404039107
414140118
424241129
How can I have an item repaired?
Our workshops are able to deal with many requests for repair and restoration of products. Please contact Customer Services by telephone or by email via the “Contact us” link with any question.
How do I look after my bag or leather item?
Leather is a living material which evolves, changes colour, softens and matures over time. It should be protected from damp and prolonged exposure to light or intense heat. We do not recommend the use of treatment products available in shops which are not designed for leather. The best way of looking after your bag is to return it regularly to our workshops to be cleaned, and if necessary re-stitched and re-polished.
How do I look after my jewellery?
You can clean your jewellery yourself, provided you use a special product. To slow the oxidation of your jewellery, we advise you prevent the object from coming into any contact with perfume, household cleaning products, pool or sea water, etc.

To protect your jewellery, store it in its original box in a dry place.
How can I authenticate a Schiaparelli product?
Only a purchase made on our official website Schiaparelli.com, or from an approved distributor (concession in a department store) can guarantee you the authenticity of a Schiaparelli item. An original invoice is created at the time of purchase, whether made online or in a concession. We cannot guarantee or verify the authenticity of an item not purchased from an official Schiaparelli point of sale.

We are here to help you

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